Terms

Terms of use

A high-level summary of how this website and our service work. The commercial detail for your company sits in the quote or agreement we confirm with you.

This website

The content on this site is provided for general information about our service. Gift options, images and prices shown are indicative and may change based on supplier availability. Nothing on this site is an offer or a binding quotation on its own.

Pricing and delivery

Displayed gift prices include delivery — we do not add a separate delivery charge. Nationwide delivery is available across our gift range, though availability varies by gift and destination and is confirmed with you before a programme is set up.

Our service

Birthday Desk arranges gifts on behalf of client companies. Sourcing, scheduling and delivery involve third-party suppliers and couriers, and we work with them to deliver on the agreed dates. Where a gift or date cannot be met, we will let you know and agree an alternative.

Your agreement with us

Orders, billing terms, budgets and any bespoke arrangements are governed by the quote or written agreement between Birthday Desk and your company. Where this page and that agreement differ, the agreement applies.

Personal information

Information you share with us about employees and clients is handled as described on our privacy page. Questions can be sent to alexi@birthdaydesk.co.za.

These terms are general and will be reviewed over time. They do not replace any signed agreement in place with your company.